Providing administrative support to the housing/property team in estate agent offices.
Housing / property management assistant
Summary of this apprenticeship standard
Level
2
Typical length
12 months
Entry requirements
None specified.
Current funding band
£
3,000
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What apprentices will learn
- legislation and regulation in the property management sector
- the organisation’s business plan, policies, organisation values and range of services it offers
- customer service, including how to respond to vulnerable customers
- quality standards
- administrative skills
- collecting and sharing information
- decision -making and time management skills
- using IT equipment and software
Qualifications
Before taking their end-point assessment, apprentices must:
- achieve level 1 English and maths (equivalent to GCSEs at grades D to G)
- take the test for level 2 English and maths (equivalent to GCSEs at grades A* to C)
Professional registration
At the end of the apprenticeship, apprentices will be able to join the: Chartered Institute of Housing (CIH) at member level Association of Residential Letting Agents (ARLA) at associate grade or member grade Institute of Residential Property Management (IRPM) at foundation level or associate level
End-Point Assessment
| Organisation | Phone Number | |
|---|---|---|
| Chartered Institute of Housing | 02476 851739 | Vanessa.howell@cih.org |
More Information
The Institute for Apprenticeships and Technical Education has more detailed information about this apprenticeship.
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