Housing / property management assistant

  • Anywhere
  • Current Funding Band: £3,000

Providing administrative support to the housing/property team in estate agent offices.

Summary of this apprenticeship standard



Typical length

12 months

Entry requirements

None specified.

Current funding band



Insert a postcode to find a training provider for this apprenticeship

What apprentices will learn

  • legislation and regulation in the property management sector
  • the organisation’s business plan, policies, organisation values and range of services it offers
  • customer service, including how to respond to vulnerable customers
  • quality standards
  • administrative skills
  • collecting and sharing information
  • decision -making and time management skills
  • using IT equipment and software


Before taking their end-point assessment, apprentices must:

  • achieve level 1 English and maths (equivalent to GCSEs at grades D to G)
  • take the test for level 2 English and maths (equivalent to GCSEs at grades A* to C)

Professional registration

At the end of the apprenticeship, apprentices will be able to join the: Chartered Institute of Housing (CIH) at member level Association of Residential Letting Agents (ARLA) at associate grade or member grade Institute of Residential Property Management (IRPM) at foundation level or associate level

End-Point Assessment

Organisation Phone Number Email
Chartered Institute of Housing 02476 851739

More Information

The Institute for Apprenticeships and Technical Education has more detailed information about this apprenticeship.

Need help?

Contact our support team for more information

We have a dedicated support team ready to help you with any queries. Feel free to contact us today.